FAQ

What brands of gloves do you offer?

We carry a wide range of premium brands including Easton, Wilson, Rawlings, Louisville Slugger, Miken, Mizuno, and Worth. Our selection covers youth gloves, softball gloves, and custom options to suit all ages and skill levels.

Are your products suitable for youth players?

Absolutely! We have a dedicated “Youth Gloves” category and offer affordable options perfect for young players starting their baseball or softball journey. Our gear is built to last and designed for performance.

Do you sell equipment for softball as well?

Yes, we have a “Softball” category in our menu, featuring gloves and gear specifically tailored for softball players. We cater to both baseball and softball enthusiasts.

Where do you ship to?

We ship worldwide to most countries, except for some parts of Asia and remote areas. During checkout, you can confirm if we deliver to your location.

What are your shipping options and costs?

We offer two shipping methods: Standard Shipping via DHL or FedEx for $12.95, which delivers in 10-15 days after shipment, and Free Shipping via EMS for orders over $50, which takes 15-25 days after shipment. Both ensure reliable delivery.

How long does order processing take?

We process all orders within 1-2 business days. After that, you’ll receive a confirmation email with tracking information to monitor your delivery.

Do you handle customs for international orders?

Yes, we handle all customs documentation to smooth the process. However, any duties or taxes are the responsibility of the recipient upon delivery.

What is your return policy?

We accept returns within 15 days of delivery. If your order doesn’t meet your expectations, contact our support team at [email protected], and we’ll guide you through the simple process.

How can I contact customer support?

Our knowledgeable team—made up of former players and enthusiasts—is here to help! Email us at [email protected] for any questions about delivery, tracking, or orders.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account might make future purchases faster and allow you to track order history.

What is Base Ball Shop’s style and focus?

We’re a friendly, professional shop based in Edna, Texas, offering curated high-quality gear with a focus on reliability and value. Our style is approachable yet expert-driven, perfect for players and families who love the game.

Any tips for ordering during peak seasons?

Yes! We recommend placing orders early to account for processing and shipping times. This ensures you have your gear ready for practice or game day without stress.