Privacy Policy

Welcome to Base Ball Shop! We’re passionate about providing top-quality baseball and softball gear to players and families worldwide. Just as we prioritize your performance on the field, we’re committed to protecting your privacy off the field. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website baseballgear-shop.com.

By using our site, you agree to the practices described below. If you have any questions, feel free to reach out to our support team—we’re here to help!

1. Information We Collect

We collect information to enhance your shopping experience and provide secure services. This includes:

• Personal Information: When you make a purchase or create an account, we collect details like your name, email address, shipping address, and payment information (e.g., credit card details processed via encrypted channels).
• Transaction Data: Details about purchases, including products ordered, payment method (Visa, MasterCard, JCB, PayPal), and transaction history.
• Technical Information: We automatically collect data such as your IP address, browser type, device information, and pages visited to improve site functionality and security.
• Cookies and Tracking Data: We use cookies and similar technologies to remember your preferences, analyze site traffic, and personalize your experience (see Section 5 for details).

2. How We Use Your Information

Your data helps us deliver a seamless and secure experience:

• Process orders and payments securely using SSL encryption.
• Provide customer support and respond to inquiries (e.g., via email at [email protected]).
• Send updates about orders, new products (like Rawlings or Wilson gloves), or promotions—only if you opt in.
• Improve our website and product offerings based on user behavior and feedback.
• Prevent fraud and ensure compliance with legal obligations.

3. Data Sharing and Disclosure

We value your trust and only share data when necessary:

• Service Providers: We work with trusted partners (e.g., payment processors like PayPal and JCB, shipping carriers) to fulfill orders. These providers access only the data needed for their services and are bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or sale, customer data may be transferred as part of the assets, with notice provided.
• Aggregated Data: We may share anonymized, aggregated data for analytics or marketing purposes—never identifying you personally.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your security is our priority, both on and off the field:

• Storage: Data is stored on secure servers located in the US, with backups encrypted to prevent unauthorized access.
• Security Measures: We use SSL encryption for all transactions, and payment details are not stored on our servers after processing. Regular security audits help us maintain protection against threats.
• Retention: We retain personal data only as long as needed for business purposes or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your accounts.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience:

• Types of Cookies: Session cookies (temporary, for shopping cart functions) and persistent cookies (e.g., for remembering login details or site preferences).
• Third-Party Tracking: Tools like Google Analytics help us understand how users interact with our site (e.g., popular products like youth gloves or custom gear). You can control cookies through your browser settings.
• Advertising: We may use cookies to show relevant ads on other platforms, based on your site activity (opt-out available via ad preferences).

6. Your Rights

You have control over your data:

• Access and Update: Log into your account to review or edit personal information.
• Data Deletion: Request deletion of your data by contacting us, unless we must retain it for legal reasons.
• Marketing Preferences: Opt out of promotional emails by clicking “unsubscribe” in any marketing communication.
• Cookies: Adjust browser settings to block cookies, though this may limit site functionality.

To exercise these rights, email us at [email protected]. We’ll respond within 30 days, as required by global privacy laws like GDPR for international customers.

7. International Data Transfers

We serve players globally (excluding some Asian and remote areas). If you’re outside the US, your data may be transferred to US servers under safeguards like encryption and compliance with international data protection standards.

8. Children’s Privacy

Our youth gloves are popular, but we don’t knowingly collect data from children under 13 without parental consent. If you believe a child has provided information, contact us to remove it.

9. Changes to This Policy

We may update this policy to reflect changes in practices or laws. The latest version will always be posted here, with the effective date noted at the top.

10. Contact Us