Term and Conditions

Our website is designed for baseball and softball enthusiasts looking for quality equipment from trusted brands like Wilson, Rawlings, Easton, and more.

User Responsibilities:

• Provide accurate information when creating an account
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.

Base Ball Shop specializes in baseball and softball equipment including:

• Gloves from premium brands (Wilson, Rawlings, Mizuno, etc.)
• Youth-specific equipment
• Custom gloves (subject to special conditions)
• Bats, apparel, and accessories

We strive to provide accurate product descriptions and images. However, slight variations may occur, and we cannot guarantee that your device’s display will accurately reflect colors.

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Order Process:

• Adding items to your cart does not reserve them
• Orders are confirmed once payment is processed
• You will receive an order confirmation email

Pricing:

• All prices are in US dollars
• We reserve the right to adjust prices without notice
• You are responsible for any applicable taxes or customs duties

Payment Methods:

• We accept Visa, MasterCard, JCB, and PayPal
• Payment is processed at the time of order
• By providing payment information, you confirm you are authorized to use the payment method

Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery Areas: We ship globally but cannot deliver to some Asian countries and remote areas.

Delivery Delays: Occasionally, delivery may be affected by factors beyond our control including weather, customs processing, or carrier delays. We will keep you informed of significant delays when possible.

Risk of Loss: All items purchased from our website are delivered by third-party carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier.

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

Timeframe: Returns and exchanges are accepted within 15 days of receipt of shipment.

Condition of Items: All returned items must be:

• Unused and unwashed
• In original packaging
• With all tags attached

Non-Returnable Items: For health and safety reasons, we cannot accept returns on:

• Custom gloves (personalized equipment)
• Any products showing signs of use
• Items that have been altered
• Products not in their original condition

Return Process:

1. Contact our team at [email protected] within 15 days with your order number
2. Wait for return authorization and instructions
3. Ship items to: Base Ball Shop Returns, 4542 White Avenue, Edna, US 77957

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error.

Refunds: Refunds are processed within 3-5 business days after we receive and approve your return. The refund will be issued to your original payment method. Depending on your financial institution, it may take 3-10 additional business days to appear on your statement.

All content on this website, including text, graphics, logos, images, and software, is the property of Base Ball Shop or our suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

All brand names and product names used on our website are trademarks or registered trademarks of their respective holders.

Base Ball Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use of or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions
• Statements or conduct of any third party on our website

Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the United States and the state where our business is registered. Any disputes shall be resolved in the courts of that jurisdiction.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

Thank you for choosing Base Ball Shop. Let’s play ball!

– The Team at Base Ball Shop